The Business of Hope: How SNHU Disrupted Higher Ed and Democratized Online Learning

An extensive exploration of how to successfully improve the higher education industry, which has historically been slow to changeIn 1932, Southern New Hampshire University (SNHU) began as a business and secretarial college, which was family-owned and -operated. It had grown into a nonprofit university by the time Paul LeBlanc became president in 2003, but it was just a decade removed from financial disaster. With little name recognition outside New England and enrollment stalled at 2,800, the university was struggling, but also full of untapped potential. In The Business of Hope, Margaret Moffett examines how LeBlanc leveraged online learning to transform SNHU into a thriving institution, with a current enrollment of over 250,000 students.By reading this book, you will learn:How SNHU’s “rags-to-riches” transformation happenedHow to solve some of higher education’s most pressing operational issuesWhat mistakes should be avoided when tackling higher education improvement  At a moment when the cost of a degree is rising, public trust in institutions is falling, and higher education is in need of innovative solutions, this book offers a hopeful, if complicated, narrative about what’s possible when reimagining a system from the ground up and prioritizing access and affordability. Read more